Vị trí tuyển dụng

Phòng Nhân sự

Tầng 12, số 8 đại lộ Nguyễn Huệ, Phường Bến Nghé, Quận 1, thành phố Hồ Chí Minh

hr@therevndthen.com

  • Online Retail Supervisor

    Online Retail Supervisor is accountable for driving highest online sales to achieve company’s target and oversee the operation workflow of There VND Then online shop in all aspects, in the aim of providing an exceptional experience to customers and visitors with impeccable service and content.

    Online Retail Supervisor ensure that the content of There VND Then’s website is well-structured and meets the needs of our users by covering all necessary topics and being up to date and accurate. The content managed can include web pages, images, videos, guest articles, reviews and occasionally social media and marketing copy.

    RESPONSIBILITIES
    • Ensure highest level of customer satisfaction through excellent online sales services.
    • Deliver exceptional CRM including ascertain customers’ needs and solving customer complains
    • Drive maximum revenue to achieve sales targets
    • Provide professional and consultancy of product information and Online shop policy
    • Manage operation workflow
    • Control order packing and delivery timeline
    • Manage content quality and timeline
    • Present company to deal with shipping partner and keep track of shipping cost
    • Ensure correct packaging inventory and replenishment
    • Accurately describe product features and benefits
    • Supervise Online Retail team
    • Prepare weekly roster and record staff attendance
    • Organize training to staff
    • Cascade all company’s policies and procedures to staffs and ensure their execution
    • Coordinate with Retail team and Marketing team to optimize sales plan and strategies
    • Report to Retail Manager
    REQUIREMENTS
    • Must have at least 2 years experiences in same position
    • Good knowledge of fashion trends and ecommerce
    • Excellent communication and interpersonal skills
    • Outstanding organizational and leadership skills
    • Tech savvy with working knowledge of computer systems and databases
    • Friendly, helpful, confident
    • Proficiency in English
    
    
                    

    Apply here